Legal
Privacy
Last updated October 26, 2026
Who we are
Good Reception is a dba of Northview Entertainment, 3909 Northview Drive, Jackson, MS 39206. Northview Entertainment is responsible for the personal information described here.
What we collect
From hosts (the couple or family who set up a guestbook): names, event date, email, venue ZIP code, song choice and notes, and a shipping address if you order anything we ship. Payments are handled by Square; we never see or store your card number.
From guests: the voice message, written note or photo you choose to leave, the name you type, and, for phone messages, the last four digits of the calling number (so the hosts can tell calls apart). We don't collect guests' email addresses.
What we use it for
To run the guestbook, deliver messages to the hosts, and produce their radio special. We don't sell personal information, don't use recordings for advertising, and don't use them to train AI models.
Your photos
If you upload wedding photos for your record jacket or other keepsakes, we store them privately and use them only to make your pieces. Only you (through your dashboard link), our production team and the printer making that piece see them. They are never public, never used in our marketing without your permission, and you can remove them from your dashboard at any time before your keepsake goes to print.
Wedding planners
If you join our planner program we keep your name, business, email, website, city and the referrals credited to you, to pay your commission. Planners see only a couple's first names, initial and event date for bookings credited to them, never their contact details, messages or photos. If a couple books with a planner code, we record that code with the order.
Who can hear messages
Only the hosts (through their private dashboard link), people they choose to share it with, and our production team while making the special. Every guest is told before recording that their message is recorded and shared with the hosts.
Service providers
Netlify (website hosting and our second backup copy), Supabase (our database and file storage for recordings), Square (payments), Twilio (the guest phone line and call recordings, which we copy to our storage and delete from Twilio 90 days later), our print and production partners (making and shipping signs, keepsakes and guestbook phones; they receive only what they need, such as your names, artwork and shipping address), and AI audio tools used to clean up recordings and generate the host's voice and the theme song. Guests' own voices are never re-voiced or cloned.
How long we keep it
Every uploaded recording is checked against a fingerprint (SHA-256) taken in your browser, and anything removed or replaced is kept recoverable for 90 days before it’s permanently deleted. Each event's phone number is released about 30 days after the event. Messages, The Full Collection and the finished special are kept until the hosts delete them, or for at least 5 years after delivery. Nothing is deleted unless the hosts ask us to, and hosts can download everything at any time from their dashboard.
The free demo at /try
The “Try it yourself” demo records and produces your clip entirely in your browser. Your recording stays on your device: it is never uploaded to us. If you choose to leave your email there, we store only that email, your first name and the group you picked, to tell you when we launch.
Your choices
Hosts can ask us to delete their event and every message at any time. Guests can ask us to remove their message. Email support@getgoodreception.com. You can unsubscribe from any email we send.
Good Reception is a dba of Northview Entertainment · 3909 Northview Drive, Jackson, MS 39206 · hello@getgoodreception.com